786rs Privacy Policy — How We Protect Your Data

1 Introduction

This Privacy Policy explains how 786rs ("the Platform", "we", "us") collects, uses, stores and protects personal information when you access our website, use the 786rs mobile app or interact with any of our services — including sports betting on cricket and PSL, live casino games, slots and PKR payment transactions.

By registering an account or using the 786rs platform, you confirm that you have read and understood this Privacy Policy and that you consent to the collection and use of your personal data as described here. If you do not agree with any part of this policy, please stop using the platform.

This policy applies to all players based in Pakistan and to all personal data processed in connection with the use of 786rs. It should be read alongside our Terms and Conditions and our Responsible Gaming policy.

2 Data We Collect

786rs collects personal data in two ways: information you provide directly and information collected automatically when you use the platform.

Information you provide directly:

• Full name, date of birth and gender provided during account registration.
• Contact details including mobile number and email address.
• Identity verification documents such as a copy of your National Identity Card (CNIC) or other government-issued ID when required for account verification.
• Payment account information — for example the mobile wallet number associated with your JazzCash or Easypaisa account — when making deposits or withdrawals.
• Communications you send to the 786rs support team via live chat or email.

Information collected automatically:

• Device information including device type, operating system and browser version.
• IP address and approximate location at the time of login or transaction.
• Platform usage data including pages visited, features used, bets placed and session duration.
• Cookies and similar technologies as described in Section 5.

3 How We Use Your Data

786rs uses personal data only for specific, legitimate purposes directly connected to operating a safe and fair gaming platform for Pakistani players. We do not process personal data for any purpose beyond what is described in this policy.

• Account management: Creating, maintaining and securing your 786rs player account.
• Identity verification: Confirming that you meet the eligibility requirements, including the minimum age of 18, before allowing real-money play.
• Payment processing: Facilitating your PKR deposits and withdrawals via JazzCash, Easypaisa, Raast, bank transfer and other supported payment methods.
• Fraud and security: Monitoring for suspicious account activity, duplicate registrations, payment fraud and other conduct that violates our Terms and Conditions.
• Responsible gaming: Monitoring usage patterns to identify players who may be showing signs of problem gambling and enabling responsible gaming tools including deposit limits and self-exclusion.
• Customer support: Responding to queries, resolving disputes and handling complaints submitted through the 786rs live chat or email support channels.
• Platform improvement: Analysing aggregated usage data to improve the performance, design and content of the platform — including cricket betting markets, PSL coverage and casino game selection.
• Marketing communications: Sending promotional messages about 786rs bonuses, new features and offers — only where you have opted in to receive such communications. You can opt out at any time.

786rs does not use personal data for automated decision-making that produces legal or similarly significant effects on players without human review. Where automated monitoring flags an account for investigation, the outcome is reviewed by a member of the 786rs team before any action is taken.

4 Payment Data and Financial Transactions

All financial transactions on 786rs are processed in Pakistani Rupees (PKR). Payment processing is handled in partnership with secure, established payment providers. When you make a deposit or withdrawal using JazzCash, Easypaisa, Raast or bank transfer, your payment credentials are transmitted directly to the relevant payment processor over an encrypted connection.

786rs does not store full payment card numbers, full mobile wallet PIN codes or full bank account credentials on its own servers. What is retained is a tokenised reference that allows the platform to identify which payment method is associated with your account for withdrawal purposes and to comply with anti-money laundering verification requirements.

You may be asked to provide proof of ownership of the payment method used before a withdrawal is processed. This is a standard fraud prevention measure and is not specific to any individual player. It applies equally to all first-time withdrawal requests and may apply again if a new payment method is added to your account.

All payment data is retained for the minimum period required to comply with applicable financial record-keeping and anti-money laundering obligations. After that retention period expires, payment records are securely deleted or anonymised.

5 Cookies and Tracking Technologies

786rs uses cookies and similar technologies on the website and mobile platform to keep the platform functioning correctly, to maintain your login session and to gather analytics data about how the platform is used.

Types of cookies used by 786rs:

• Essential cookies: Required for the platform to function. These include session cookies that keep you logged in during your visit and security cookies that help protect your account. These cannot be disabled without affecting platform functionality.
• Analytics cookies: Used to collect anonymised data about how players navigate the platform — which pages are visited most, how long sessions last and which features are used. This data is aggregated and not linked to individual player identities.
• Preference cookies: Used to remember your settings such as language preference and display options so you do not have to re-enter them on each visit.
• Security cookies: Used to detect and prevent fraudulent activity, duplicate logins and suspicious access patterns.

786rs does not use third-party advertising cookies or cross-site tracking cookies that follow you to other websites. You can manage cookie preferences through your browser settings. Note that disabling essential cookies may prevent certain platform features from working correctly.

6 Data Sharing and Third Parties

786rs does not sell, rent or transfer your personal data to unaffiliated third parties for their own commercial purposes. Data is shared with third parties only in the following limited and necessary circumstances:

• Payment providers: JazzCash, Easypaisa, Raast and partner banks receive the minimum data required to process your PKR deposit or withdrawal transaction. These providers operate under their own privacy policies and data security standards.
• Identity verification services: Where third-party KYC (Know Your Customer) tools are used to verify identity documents, your submitted documents may be processed by a secure verification partner. This data is used solely for verification and is not retained by the verification partner beyond the period necessary to complete the check.
• Game software providers: Third-party casino and slot game providers may receive anonymised session data to support game functionality. They do not receive your name, contact details or payment information.
• Legal and regulatory obligations: 786rs may disclose personal data to competent authorities where required to comply with a valid legal obligation, court order or law enforcement request. We will notify you of such a disclosure where legally permitted to do so.
• Platform infrastructure: Cloud hosting and technical infrastructure providers used to run the 786rs platform may process data on our behalf under strict data processing agreements that prohibit independent use of player data.

Any third party that processes data on behalf of 786rs is required to implement appropriate technical and organisational security measures and to process data only for the purposes specified by 786rs.

7 Data Security

786rs takes data security seriously and implements a range of technical and organisational measures to protect your personal information against unauthorised access, loss, alteration or disclosure.

• SSL/TLS encryption: All data transmitted between your device and the 786rs platform is encrypted using industry-standard SSL/TLS protocols.
• Access controls: Access to player personal data within 786rs is restricted to authorised personnel who require it to perform their job functions. All internal access is logged and monitored.
• Secure password storage: Account passwords are stored using strong one-way hashing. 786rs staff cannot view your password in plain text.
• Fraud monitoring: Continuous automated monitoring detects unusual account activity, suspicious login patterns and potential security threats in real time.
• Regular security reviews: The 786rs platform undergoes regular security assessments to identify and address potential vulnerabilities.

Despite these measures, no online platform can guarantee absolute security. In the event of a data breach that is likely to result in a risk to your rights and freedoms, 786rs will notify affected players as promptly as reasonably possible and will take immediate steps to contain and investigate the breach.

You are also responsible for keeping your own account secure. Do not share your login credentials with anyone. If you suspect your account has been accessed without your permission, contact 786rs support via live chat immediately.

8 Data Retention

786rs retains personal data only for as long as is necessary for the purpose for which it was collected, or as required by applicable legal and financial record-keeping obligations.

• Active accounts: Personal data associated with an active 786rs account is retained for the lifetime of the account.
• Closed accounts: Following voluntary account closure, core identity and transaction records are retained for a minimum period to comply with anti-money laundering and financial compliance requirements. After that period, data is securely deleted or anonymised.
• Support communications: Records of support interactions are retained for a reasonable period to allow for dispute resolution and quality review, after which they are deleted.
• Marketing data: Where you have opted in to marketing communications, your contact details for that purpose are retained until you opt out. Following opt-out, marketing contact data is removed from active lists promptly.

When personal data is no longer required and retention obligations have been met, it is securely deleted or anonymised so that it can no longer be associated with an individual player.

9 Your Rights Over Your Personal Data

As a player on the 786rs platform, you have the following rights in relation to your personal data. To exercise any of these rights, contact the 786rs support team via live chat.

• Right to access: You can request a copy of the personal data 786rs holds about you. We will provide this within a reasonable timeframe.
• Right to rectification: If any personal data we hold about you is inaccurate or incomplete, you can ask us to correct it.
• Right to erasure: In certain circumstances you can ask us to delete your personal data. This right is subject to our legal retention obligations — for example, transaction records required for anti-money laundering compliance cannot be deleted before the applicable retention period expires.
• Right to restrict processing: You can ask us to restrict the processing of your data in certain situations — for example, while a correction request is being reviewed.
• Right to object to marketing: You can opt out of marketing communications at any time by contacting support or following the unsubscribe option in any marketing email you receive.
• Right to data portability: Where technically feasible and legally applicable, you can request that your personal data be provided to you in a structured, machine-readable format.

786rs will not discriminate against you or restrict your access to the platform as a result of you exercising any of the rights listed above. All requests will be handled promptly and with appropriate identity verification to ensure your data is not shared with an unauthorised party.

10 Children's Privacy

786rs is strictly an adult platform. Use of the platform is prohibited for anyone under the age of 18. We do not knowingly collect personal data from individuals under 18 years of age.

If a minor has registered an account by providing false date of birth information, the account will be closed immediately upon discovery and all associated data will be deleted. Any deposits made by a minor will be returned after appropriate verification, and no winnings will be paid out.

If you are a parent or guardian and believe a minor in your care has accessed the 786rs platform, please contact our support team immediately via live chat so the situation can be resolved without delay.

11 Updates to This Privacy Policy

786rs may update this Privacy Policy from time to time to reflect changes in platform features, payment methods, applicable laws or internal data handling practices. When updates are made, the revised policy will be published on this page with an updated "Last Updated" date at the top.

For significant changes that materially affect how your personal data is used, 786rs will make reasonable efforts to notify active players via the platform or by email before the changes take effect. For minor updates or clarifications, publication of the revised policy on this page constitutes sufficient notice.

Your continued use of the 786rs platform after any update to this Privacy Policy constitutes your acceptance of the revised terms. If you do not accept an update, you should stop using the platform and contact the support team to request account closure.

12 Contact and Data Enquiries

If you have any questions about this Privacy Policy, want to exercise your data rights or need to report a privacy concern, please contact the 786rs support team. Our support team is available 24 hours a day, 7 days a week via the live chat feature in the platform app and on the website.

For written privacy enquiries, you can reach us at: [email protected]

786rs aims to respond to all formal written privacy requests within 5 business days. We may need to verify your identity before processing a data access or deletion request to ensure your data is not shared with an unauthorised party.